Hi Everyone

If you’ve emailed me in the last few days and are waiting for a response, my apologies.

Since the last Windows upgrade, although I’m now receiving emails, I can’t send them from my usual account.

I didn’t find out until I had an email from a customer asking why he hadn’t had a response to his order. I knew I had responded, but when I checked I found a bunch of emails sitting in my Outbox unsent. I’ve contacted some by phone where possible, but I’ve still got books and tricks sitting here pending confirmation, or waiting for an address!

I’ve set up another account (same address) which is working OK, so if you’ve emailed me and are awaiting a reply, please email me again, or message me, and I’ll respond with my previous alacrity.